Emile Henry Flame Top 1.9-Quart Round Oven, Red

Emile Henry Flame Top 1.9-Quart Round Oven, Red
by Emile Henry

List Price: ~~$88.00~~
Our Price: $69.00
You Save: $19.00 (22%)
Availability: Usually ships in 1-2 business days
Category: Kitchen
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Product Summary

Manufacturer: Emile Henry
Brand: Emile Henry
Release Date: 2005-05-15
Model: 614518
Color: Red
Product features:

Made of Burgundy clay, can be used directly on a gas flame, an electric or halogen hob without a diffuser and without any fear of cracking or breaking
Oven, broiler, microwave safe, it can go directly from a freezer or a refrigerator to a hot oven to the table, where it will retain the cooking heat for a very long time
Raised dots on the underneath side of each lid evenly distribute evaporated juices directly back into the cooking food produces a more thoroughly cooked, tender and moist dish
30 percent lighter than many types of comparable metal cookware products, Flame-Top is dishwasher-safe and cleans up very easily
Can be left on an open flame, at high temperatures without any ingredients in the pot and the pot will not crack or break

Accessories:

Kitchen and Housewares Reviews of Emile Henry Flame Top 1.9-Quart Round Oven, Red

Customer Review: Pot arrived shattered, immediately replaced by Amazon at no charge
Summary: 4 Stars

I've heard very good things about these pots, which is why I ordered one. Amazon did a good packing job, but the Emile Henry manufacturer did an extremely poor job: pot place in box with a single piece of cardboard between pot (clay, breakable) and lid (ditto), with no packing at all.

After a trip cross-country in a truck, the pot naturally arrived broken. It's hard to believe that the manufacturer can be so inept, but: French. They have their own ways, and caring for the customer is not included.

The rating is for the packing and the manufacturer's attitude. I have no experience in cooking with the pot. Yet.

UPDATE: Amazon's response was immediate (around 15 minutes): no need to return shattered pot, for which Amazon apologizes. Another pot is being shipped today, at no charge, to replace the broken one, which I can dispose of as I choose. Shipment was done via overnight delivery, and I had a new and unbroken pot the very next day. And a spare lid, from the first pot.

This is a fine customer-oriented response from a successful merchant. The Emile Henry manufacturer could (and, I hope, will) take lessons from Amazon on having a customer-focused attitude instead of "let's see how cheaply we can package our breakable pots" attitude.

UPDATE 2: The first step in using the pot, after removing labels and washing, is to put some milk in the pot and bring it to a boil. (I would think the manufacturer would do this instead of offloading the task to the customer, but this is a French manufacturer, after all.)

When you do this, continue stirring milk and remove it from the heat when it boils. Otherwise the milk will stick to the bottom and burn, and it is almost impossible then to remove it (since you cannot use steel-wool soap pads without ruining the finish). I'm gradually getting it off, but...

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Description of Emile Henry Flame Top 1.9-Quart Round Oven, Red

Emile Henry Flame Top cookware, a technological innovation. An innovation in ceramics technology, Emile Henry's new line of Burgundy Clay Flame-Top ceramics products work directly on a gas flame or an electric or halogen hob without a diffuser, without any fear of cracking or breaking. Much lighter, (30%), than many types of comparable metal cookware products, Flame-Top is microwave and dishwasher-safe, cleans up very easily, is extremely strong and durable, goes under the broiler, and can go directly from a freezer or a refrigerator to a hot oven to the table, where it will retain the cooking heat for a very long time. This recent innovation from Emile Henry is a break-through in ceramics technology. Unlike most metal cookware products, Flame-Top cookware can sit on a very hot open flame for an extended period of time without any ingredients in the cook pot, and they will not crack, discolor or break. Perfect for braising, browning and slow cooking due to the incredibly gentle heat distribution properties of Burgundy Clay, Flame-Top products cook evenly and thoroughly when used on top of the stove, in the oven or even in the microwave. Enhancing this gentle cooking action are raised dots on the underneath side of each lid that evenly distribute evaporated juices directly back into the cooking food. This self-basting technique produces a more thoroughly cooked, tender and moist dish than with traditional lids, which force liquids to run down the sides of the pot, and which contribute to uneven cooking. Emile Henry Flame-Top ceramic cookware is light and versatile, and better brings out the flavors of all cooked foods.